DIY Not your cup of tea? Lets find out a bit more about your issue.
For rental properties in Queensland maintenance and repair responsibilities are split between tenant and landlord. Here is a general breakdown of who is responsible for what:
Your house is responsible for maintenance/repairs to:
Blocked drains from hair, grease etc.
Lightbulbs.
Internet issues (Head tenants must contact the telco provider) .
Pests and insects (excluding termites)
Mold due to allowing steam build up or not cleaning sufficiently.
All yard and garden maintenance.
Broken windows, doors, cupboards, hinges, handles etc.
Konnekted is responsible for maintenance/repairs to:
Any electrical problems
Leaking taps/toilets.
Any structural issues
Maintenance due to reasonable wear and tear.
Replacing/repairing whitegoods and TVs.
(https://www.rta.qld.gov.au/renting/during-a-tenancy/maintenance-and-repairs)
If the maintenance/damage responsibility is yours you have two options. You can either fix it yourself or call in the pros. We’ve also put together a great list of resources to help guide you to a home grown solution. It’s your call.
If its structural or electrical problems you must contact us and we will work to resolve the issue as quickly as possible.